Are You Paying More Than You Agreed to?
Many people who buy new technology — especially Internet and cell phone technology — find themselves paying more than they agreed to. The companies cram unrequested services into the contracts, add hidden charges and fail to disclose the extra products and services required to make another product work the way it should.
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For over 25 years, we have been helping consumers assert their rights in the face of deceptive marketing practices. Our consumer rights attorneys have experience and skill with class-action lawsuits. A class-action lawsuit could increase the money damage awards for our clients. Since opening our doors in 1985, we have become a prominent class-action litigation firm throughout California.
Deceptive Marketing Practices of Cell Phone and Wireless Providers
Many people who have cell phones or wireless Internet have experienced some of these common deceptive marketing practices:
- Hidden charges: It is a common practice for many wireless and cell service providers to add hidden charges per month or per call, without making it clear to their customers.
- Cramming services: To increase their commissions, many salespeople will cram extra services into their customers' plans that they don't need.
- Service plan misrepresentation: Some companies give their prospective customers an inflated understanding of the customer service that is being provided with certain cell phone and wireless plans.
- False advertising: Cell companies are notorious for promising clear service in areas where they should know they cannot provide clear service. This is consumer fraud.
Contact Our Consumer Protection Lawyers ∙ Free Consultations
There are many people who are unhappy with their wireless and cell phone service plans. Although not every one of these people has a legal cause of action, you might. Talk with one of our attorneys to get a better idea about your case, free of charge. Contact us online or call 866-779-1410 to schedule your free initial consultation. We have offices in Los Angeles County and Orange County.
